Shipping Policy

At AristoWear, we want your shopping experience to be smooth and enjoyable. Please take a moment to review our shipping policy to understand how we handle orders, shipping, and related matters.

1. Processing Time:

  • Orders are typically processed and shipped within 1-2 business days from the date of purchase. During peak seasons or special promotions, processing times may be slightly extended.

2. Shipping Methods:

  • We offer a standard shipping option:
    • Standard Shipping: Estimated delivery within 3-4 business days.
    • Order cut off: 05:00PM (GMT-07:00) Mountain Standard Time

3. Shipping Rates:

  • We offer a flat shipping rate of $14.50 for all orders.
  • We’re pleased to offer free shipping over the purchase of $200.

4. Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the status and estimated delivery date of your package.

5. Address Accuracy:

  • It’s important to ensure that your shipping address is accurate and complete. AristoWear is not responsible for delayed or lost shipments due to incorrect or incomplete addresses provided by the customer. Any additional shipping costs incurred due to address errors will be the responsibility of the customer.

6. Order Modifications and Cancellations:

  • We understand that situations may arise where you need to modify or cancel your order. For such requests, please contact our customer support team within 24 hours of placing the order. We will do our best to assist you.

7. Lost or Damaged Packages:

  • In the rare event that your package is lost or damaged during transit, please get in touch with our customer support team. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.

8. Returns and Exchanges:

  • For detailed information on our returns, exchanges, and refund policy, please refer to our separate Return Policy page.

9. Contact Us:

For any privacy concerns or inquiries, please contact us using the information below:

  • Email: support@aristwear.store
  • Phone: +1 213-905-7860
  • Address: 7761-B WEST US HIGHWAY 192 KISSIMMEE, Florida 34747, United States
  • Customer Service Hours: Monday to Friday, 8:00 AM to 5:00 PM

© AristoWear, United States,2025

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